Everything you need to know about your holiday

Booking

We kindly ask you to confirm your booking in writing and pay a deposit of €400.00 by bank transfer:

Raiba Bramberg
ATU5750969
IBAN: AT31 3503 9000 2602 2525
BIC: RVSA AT25039

Arrival and departure

Your room will be available for you from 2 p.m. on your arrival day. We kindly ask you to vacate your room by 10 a.m. on your departure day.

Local tax

The local tax is €2.00 per person per night.

Payment

You can settle your bill in cash or by debit card. We regret that we do not accept credit cards.

Children’s discounts

Your children receive special discounts at Smaragdhotel Tauernblick. Please take a look at our current rate list.

Bed and breakfast

If you only wish to have bed and breakfast, please let us know when making your booking. We will deduct €15.00 per person per night from the daily rate. Packages can only be booked with half board. No refunds are given for unused services.

Single supplement

We charge a single supplement of €12.00 per day.

Packages

The package rates only apply for the corresponding room category. If you book a higher category, the rate changes accordingly. Thank you for understanding that we cannot guarantee specific rooms or floors.

Dogs

We charge €15.00 per day without food for dogs. The final cleaning costs €29.00.

Cancellation policy

  • Up to 4 weeks before arrival: free of charge
  • Up to 2 weeks before arrival: 50% of the rate of your stay
  • Up to 1 week before arrival: 70% of the rate of your stay
  • In the last week before arrival: 90% of the rate of your stay

The general conditions of the Austrian hotel regulation apply.

Parking

You can park your car conveniently outside our 4-star hotel.

Internet access

Free Wi-Fi is available throughout the hotel.

Allergy-friendly furnishings

The rooms and suites contain certified low-allergen furnishings and have exceptionally low indoor particulate pollution (<20 µg/m3). Our specially trained kitchen team also pays particular attention to the special wishes and requirements of allergy sufferers and asthmatics.

Nationalpark Sommercard Mobil

When you arrive, we’ll give you the Nationalpark Sommercard Mobil for the duration of your stay. Take advantage of the free offers and discounts in the national park region.

Travel cancellation insurance

We recommend taking out travel cancellation insurance, for example through Europäische Reiseversicherung: www.europaeische.at/en

Hiking holiday in Austria and more Hiking holiday in Austria and more

Fun and safe

By treating each other considerately and following our excellent hygiene and safety rules, you can enjoy a holiday with our usual exceptional standards. We, the Innerhofer family and the entire team, have received training in the required safety and hygiene regulations.

In 2020, Hagleitner awarded us with the Disinfection Certificate.

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