Booking information

Important Information for Your Holiday at Smaragd-Hotel Tauernblick

Arrival & Departure

Your rooms and suites are available beginning at 14:00 on your arrival day. We ask that your accommodations are free by 10:00 on your departure day.


Parking is conveniently in front of the 4-Star Hotel.

Internet Access

Free WiFi is available in the lobby area. The Smaragd rooms are equipped with ethernet cables (except for the Stammhaus room).

Austrian Eco Label

At our Smaragd-Hotel the environment and health are high priorities. That is why we try to make environmentally-friendly travel as easy as possible.   We also offer healthy meals prepared with regional foods as we strive for the highest quality at our 4-Star hotel. An economical use of our resources such as water and energy is also important to us and therefore we are certified with the Austrian Eco Label.

Allergy Amenities

The rooms and suites include certified, low-allergen amenities and an extremely low indoor particulate air pollution (< 20 µg/m3). In our kitchen, the specially trained team pays attention to the specific wishes and needs of guests with allergies and asthmatics.

Bed and Breakfast

If you would like only bed and breakfast during your holiday, we ask you to let us know when you are making your reservation. We deduct € 15. – per day per person from the price per day.


Our packages can only be booked with half board. Unfortunately, any unused services can not be refunded.

Discounts for Children

Our Tauernblick Package Special: In summer kids 11 years old and younger sleeping in their parents room sleep for free for up to 7 nights, even with 3/4-Smaragd Gourmet board.


€ 10,00 per day, excluding food. The final cleaning fee is € 29,00.

Nationalpark Sommercard Mobil

Upon your arrival, we give you the Nationalpark Sommercard Mobil for the duration of your stay. Take advantage of the free offers and discounts in the National Park region.

Local Tax

The local tax is € 1.- per person per night.

Single Room Surcharge

The single room surcharge is € 6 per day. Listed package prices are valid for the respective room types. If you book a higher category room, the price will be changed accordingly. Unfortunately specific rooms and floors can not be reserved during booking and thank you for your understanding.

Reservation & Deposit

To finalize your booking, we ask for a written confirmation and a deposit of € 300 via bank transfer.


Our Bank Information

  • Austria: BIC: RVSA AT 2S011, IBAN: AT 31 3503 9000 2602 2525
  • Germany: ATU 57507969, BIC: RVSA AT 2S0389, IBAN: AT 31 3503 9000 2602 2525


At the hotel you can pay in cash or by debit card. Please understand that we can not accept credit cards.

Travel Insurance

We recommend that you out travel cancellation insurance. Here you will find the Form to download from European Hotel Insurance.

Cancellation Policy

Cancellations must be made in writing. In the case of cancellation the Austrian Hotel Regulations provisions apply: within 30 days prior to arrival, the guest will be charged the room price for 3 days.

Price & Offer Modifications

Price changes, content errors, mistakes and offers subject to change. With this price list all other price lists are invalid. Thank you for your understanding. All prices are in EURO.

The valuable experience.

Express enquiry